This case involved executing R&D for a software platform for remote monitoring and diagnosis of electrical-medical equipment. The system also allows tracking technical services staff in the field to improve service, establishing priorities based on criteria that are given parameters in the system, which reduces the costs for services, decreases the time of inactivity of equipment and makes service processes and support to users of the services more agile.

Integration of connectivity for electronics
This case conducts R&D with the objective of integrating connectivity and functionalities for a family of Uninterruptible Power Supply UPS type devices. A Wi-Fi connectivity